“When is that loaned speaker coming back?” “How many do we have in stock?” “Does the distributor have this amplifier available?” Questions like these come up every day. Whether you work alone or with a team, finding the answers takes time when they are scattered across your inbox, separate lists and the heads of your colleagues.
Sound of Service brings your daily work together. See which products you have and what is in stock at each location. Keep customer details in one place. Track who has borrowed a demo unit and when it is due back. Keep appointments in the calendar, and let colleagues work with the same information, with access suited to their roles. Everything in one clear system, from stock and availability to customer details and loans. Help a customer or take over from a colleague without having to piece everything together first.
Working with your distributor becomes easier too. You each keep your own records. Through a linked relationship, the distributor can share price lists and availability with you. Find the information you need while keeping your customers and stock in your own records. Spend less time searching, asking around and exchanging emails.
