Run your audio business in your own workspace. Keep customers, articles, stock, loans and appointments together for your team. Work independently and exchange information released for a specific relationship with connected trading partners.
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A customer asks what is in stock. A colleague needs a demo unit or the latest appointment. Sound of Service keeps customers, articles, stock, loans and the calendar together within your organisation. Colleagues work with information appropriate to their roles. Your daily work does not depend on other businesses joining.
A connected distributor can provide article information, a selected price list and availability. The supplier sets sharing permissions for that relationship. Find the information you need while dealer and distributor keep separate records. Using the same platform does not by itself give businesses access to one another’s business data.
A trading relationship does not give your partner access to your customer records, own selling prices or entire stock. Permissions within your team are separate from information made available to a trading partner.
As a distributor, you choose which price lists and available datasets to release for each relationship. Connecting one dealer does not automatically make that information visible to other dealers.
A public listing is a separate publication. The listing’s content becomes visible; this does not automatically publish your entire stock or customer records.
A public Hardware Passport shows device details and a limited, neutral repair history. It is not a public customer file: the owner, customer, prices and internal business information are not shown there.
You run your business independently. Connecting a trading partner adds specific information exchange. Agreements with partners who do not use SoS can also be recorded in your own administration.
Where do you work in the audio chain?
Dealers and distributors can work with it today. Repairers and manufacturers follow.
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Find articles, stock, customers, loans and appointments in one place. Your colleague can help a customer using the same information.
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You keep your own organisation and your own stock. With a linked dealer you share a price list and availability, without sitting in each other's records.
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Coming soon. We are working on a dedicated repairer environment connected to the dealer and the device’s history.
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Coming soon. We are working on product insights and partner support for manufacturers.
The day
Working alone or with colleagues? Look up your information in the same place.
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You open the article and see what is there, at which location, and which customer or loan it belongs to.
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Choose who may view and change each set of information. A colleague can take over using the information already recorded.
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Dealer and distributor keep their own environment. A price list and availability can be shared, instead of going back into email.
The demo requires a login. Request demo access.
