Sound of ServiceSound of Service

For dealers

When is that speaker coming back? Do we still have this amplifier in stock? These questions come up in your shop every day. With Sound of Service, you and your colleagues find the answer in the same place.

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Registered · Serial number · Location

“How many do we have left?” “Who has the demo device?” “Which price did the distributor share?” When the answers are in separate lists and colleagues’ heads, the search starts again each time.

Sound of Service keeps articles, stock and customers in one place. You see stock by location and record serial numbers when tracking individual units. A loan records who has the device and when you expect it back. Your colleague sees the same information, with access appropriate to their role.

Working with a connected distributor? They can share price lists and availability with you. You keep your own selling prices, customers and stock. You work together while running your own business.

Article overview in the dealer demo, with fictional audio products.

In the shop

What a day with Sound of Service looks like

The same environment for an owner who does everything and for a team that hands work over.

  1. 01

    The article and the stock

    Name, brand, item code and your own selling price. The level per location, and a serial number when it is a specific unit.

  2. 02

    Customer and loan

    Who bought or borrowed the unit sits with that article. A colleague does not have to pull it from an old email.

  3. 03

    The distributor shares what you need

    Availability and the price list arrive on the relationship. You do not type them into a list of your own again.

Service as well

Repair is one process in that environment

Does a device need service? Keep findings and next steps together, alongside the rest of your work.

  • 01

    Findings stay with the unit

    Measurements and observations are recorded on the work and can still be read later.

  • 02

    The customer approves the quotation

    The estimate goes to the customer digitally. The work continues after that approval.

  • 03

    Warranty sits beside paid work

    A claim toward the manufacturer stays separate, with the findings attached.

  • 04

    The invoice comes from the work

    Hours, parts and shipping come from the finished work, so they are not typed in again.

  • 05

    The history stays with the unit

    The Hardware Passport starts at the first registration and grows with each later job. It can be shared when the unit changes owner or dealer.

Sound of Service brings articles, stock, customers, loans, the calendar and service on a unit together in one environment. A colleague sees the same business, without assembling the story again. With your distributor you share availability and price, each in your own records. The connection with the rest of the trade chain is being expanded step by step.

Hardware Passport in the dealer demo, with a fictional device and serial number.

Do you and your colleagues know what is out on loan? Explore the dealer environment and see what you can keep track of.

Explore the demo

The demo requires a login. Request demo access.